About NKHS

With a history rooted in dedication and excellence, NKHS strives to empower our patients and create a lasting impact in our community by recognizing the importance of holistic care and meeting the unique needs of each individual we serve.

Helping Those in Need

Our History and Who We Serve

Northeast Kingdom Human Services was founded as Northeast Family Counseling Services in August 1960 through the efforts of Senator Pearl Keeler of Orleans. At the time, NKHS consisted of one full-time professional providing counseling services through an office operated as the North Avenue Clinic.

Since then, NKHS has grown to become a State of Vermont Designated Agency serving all communities in the Northeast Kingdom of Vermont, comprising Caledonia, Essex and Orleans counties. Our staff of nearly 500 provide case management, community and home support, residential care, psychiatry, medication management, individual therapy, group therapy, vocational supports, school-based counseling, emergency care and respite services for 3400+ clients annually. In addition, we offer outreach and consultation services to communities, schools, and businesses in our service area.

View our timeline chart here.

At the Core

The Foundation of NKHS

Mission

We’re all about being human. Our mission is to empower individuals, families and communities by promoting hope, healing, and support.

Vision

To be leaders in rural health and human services by offering programs that are innovative, flexible, and comprehensive.

Values

Person-Centered We engage with the whole person, meeting everyone where they are on their journey. We recognize strengths and embrace diverse identities.
Community Strong connections and relationships are the foundation of our mission. We advocate for inclusive spaces that honor diversity, knowing that varied lived experiences strengthen our work.
Discovery (Learning and Curiosity) We prioritize curiosity and understanding over making assumptions. By seeking understanding and valuing diverse insights, we make thoughtful decisions and foster growth for ourselves and those we serve.
Dignity Every person has inherent value and the right to belong, regardless of their condition, status, or identity. We advocate for change that destigmatizes mental health, substance use, and developmental disabilities, ensuring equal rights, support, and respect.
Courage We recognize the bravery it takes to seek help. With compassion and strength, we walk alongside others, celebrating resilience and illuminating the path to healing and growth.